About HDMK

Built in New Orleans.
Certified for 9 states.

HDMK Inspection Services is a residential and commercial inspection firm based in New Orleans, Louisiana. Our FORTIFIED Division is one of the highest-volume IBHS evaluator operations in the Gulf South — recognized with the IBHS Crystal Volume Award.

We manage the full process: eligibility assessment, material verification, phased inspections, IBHS submission, grant coordination, and final certificate delivery. One team, start to finish.

Field operations across Texas, Louisiana, Mississippi, Oklahoma, Arkansas, Tennessee, Alabama, Georgia, and Florida — with district-based evaluator teams organized by region and zip code.

Peace of mind, delivered with precision.

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IBHS Crystal Volume Award RecipientAwarded to the highest-volume FORTIFIED evaluators nationally. Access to the Expired Designation Dashboard for targeted renewal outreach.
Company ID: 010615 · Evaluator ID: E010121Registered with ProfileGorilla and approved on the IBHS FORTIFIED Provider Portal. Certified for Roof, Silver, and Gold designations.
5-State Grant Program PartnerAuthorized evaluator for LDI LFHP, MID SMH, OK SOK, AL SAH, and FHLB Dallas grant programs. HDMK manages eligibility docs, portal submissions, and contractor coordination.
9-State Service CoverageTX · LA · MS · OK · AR · TN · AL · GA · FL — with district-based routing, CompanyCam remote monitoring, and dedicated intake coordination.
2026 FORTIFIED Award — New Orleans, June 17HDMK represented at the 2026 IBHS FORTIFIED Gulf Coast Awards ceremony in New Orleans.
Code of Service
How we
show up.

Peace of mind,
delivered with precision.

Our People
HDMK exists because of the people who show up wearing our name.
We lead with empathy, presence, and professionalism.
We listen first. We speak clearly. We care deeply.
We believe trust is built in small moments — eye contact, follow-ups, tone, and body language.
Details matter because details are what people remember.
We don't hide behind checklists.
We show up with energy, confidence, and solutions — every time.
Our Clients
Our clients rely on us when the details matter. We respect that.
We translate complexity into clarity.
We explain what we see, why it matters, and what happens next.
We are calm, direct, and precise — especially when the situation is stressful.
Every interaction is an opportunity to reduce stress, create confidence, and earn a referral.
Our goal is simple: when we leave, they feel informed, supported, and taken care of.
Our Process

How every designation gets done.

01

Intake & Scoping

Our team contacts you within one business day. We confirm property details, designation goal, roof system type, and project timeline before any site visit is scheduled.

02

Eligibility Visit

A certified field technician performs an on-site eligibility assessment. We document conditions, confirm the structure qualifies, and deliver a written evaluation plan.

03

Installation Coordination

We work directly with your contractor to confirm material compliance, nailing patterns, sealed roof deck methods, and inspection timing before installation begins.

04

Phased Inspections

Inspections at critical installation stages — not just at completion. This prevents costly rework and keeps the project on track for designation approval.

05

IBHS Submission

Our application specialist compiles the complete FOCUS 2.5 submission package and submits directly to IBHS. Photos, product approvals, inspection reports — all handled.

06

Certificate Delivery

Once IBHS issues the certificate, HDMK delivers it to the homeowner and uploads to any applicable grant portal. Submit to your carrier to activate premium discounts.

Steps of Service

How we engage every client.

We follow the HDMK Steps of Service in every interaction — whether it's the first call or the final walkthrough.

S

Start Strong

Show up prepared and present. First impressions are set before a word is spoken.

M

Mirror & Match

Read the room. Meet people where they are. Every client is different.

I

Invite Conversation

Ask better questions. Encourage dialogue. Don't just report — engage.

L

Listen to Understand

Don't rush. Don't interrupt. Real answers come from real listening.

E

End with Assurance

Align on next steps and leave clarity behind. No one should walk away wondering what happens next.

"We do not aim to be average — or forgettable. We aim to be trusted. We aim to be referred. We hold ourselves to a higher bar — especially when no one is watching."

HDMK — Our Standard

Let's work together.

Homeowners, roofers, builders, and insurance professionals — HDMK is your FORTIFIED partner across the Gulf Coast and Southeast.

Contact HDMK